Justice Claims LLC
Privacy Policy
Effective November 5, 2026
Justice Claims LLC ("Justice Claims," "we," "us," or "our") is a Texas public adjusting firm located at 531 N 16th St, Orange, TX 77630. This Privacy Policy explains how we collect, use, and protect personal information when you visit justiceclaims.com, contact us, or work with us on a property insurance claim.
Information We Collect
Information you give us: your name, phone number, email address, mailing and property address, insurance policy and claim information, photographs, documents, and the content of your communications with us.
Information collected automatically: when you visit our website, our website host may collect standard technical data such as your browser type, device type, pages visited, and IP address through cookies and similar technologies.
How We Use Information
To respond to your inquiries and requests.
To evaluate, prepare, present, and negotiate your insurance claim when you engage us.
To schedule inspections and appointments.
To communicate with you by phone, email, and, with your consent, text message.
To operate, secure, and improve our website.
To meet our legal, regulatory, and licensing obligations.
How We Share Information
We do not sell your personal information. We share it only as needed to provide our services or as required by law:
With your insurance company and its representatives, to present and resolve your claim on your behalf.
With mortgage companies or lienholders named on claim payments.
With appraisers, umpires, engineers, contractors, and other professionals engaged on your claim, with your authorization.
With service providers that support our business operations, such as website hosting, telephone and messaging, email, and document storage providers, who may use the information only to provide services to us.
When required by law, court order, subpoena, or a regulatory authority such as the Texas Department of Insurance.
Text Messaging (SMS) Privacy
Justice Claims does not sell, rent, or share customer mobile phone numbers with third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of sharing described above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you agree to receive text messages from us, message frequency varies and message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP, call (888) 775-8784, or email info@justiceclaims.com. See our SMS Terms and Conditions at https://www.justiceclaims.com/sms-terms.
Data Retention
We keep personal information for as long as needed to provide our services and to meet legal, regulatory, and record-keeping requirements.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may ask us to update or correct your contact information.
You may opt out of text messages at any time by replying STOP.
You may opt out of email communications by contacting us.
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above shows when it was last revised.
Contact Us
Justice Claims LLC
531 N 16th St, Orange, TX 77630
Phone: (888) 775-8784
Email: info@justiceclaims.com